Refund policy

Returns & Refunds

Most items sold through The Wildcat Den are made to order specifically for you. Because of this, we generally cannot accept returns or exchanges for incorrect size selections, color choices, or changes of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. Include your order number and clear photos showing the issue. We’ll review the problem and work with you to provide an appropriate replacement or refund.

Sizing

Please review the sizing information provided on the product page before ordering. Because apparel is produced on demand, we cannot offer returns or exchanges when the wrong size is ordered.

Order Changes & Cancellations

Orders are submitted for production shortly after they are placed. Once an order has entered production, it may not be possible to change or cancel it. If you notice an error in your order, please contact us as soon as possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions or Problems?

We want you to be happy with your Wildcat Den gear. If there is a problem with your order, please contact us and we’ll do our best to make it right.